I have 2 decades of extensive experience spanning digital services of multiple industries, developing and fusing creative strategies, design, technology and innovative customer experiences for many Fortune 500 brands – including Marriott, Macys & Bloomingdales, Chick-Fil-A, Progressive Insurance, and GE to name a few.
AS A LEADER
My creation has been through standing on stages or while leading rockstar designers, building and mentoring high performing design teams, scaling design systems, methods and processes aligning it with business strategies, ensuring there is culture of openness and innovation. I have delivered solutions that have fueled multimillion-dollar growth for organizations.
AS A DESIGNER
I have always loved rolling up my sleeves, and getting deep in designing with pencils, colors, sticky notes, pixels and interactions. With almost +20 years of hands-on design experience, I have enjoyed crafting strategy and experiences for many enterprises, e-commerce giants, healthcare, social enterprises, not-for-profits and government projects.
AS AN INNOVATOR & COLLABORATOR
I’ve built new products, worked and collaborated with fellow innovators, and helped establish teams to collaborate with innovation lab initiatives. I have a proven track record of applying scaleable innovation programs, that empowers innovative cultures and organizations.
Academically I graduated with an MBA from the Johns Hopkins University's Carey Business School and an MA in Design Leadership from Maryland Institute College of Arts (MICA) with focus on product, strategy, business, design and entrepreneurial studies....
Currently at Cox Automotive Inc, I am leading teams of product managers, designers, strategists and researchers helping to reimagine digital retailing in the automotive industry, Cox Automotive Inc. is transforming the way the world buys, sells and uses cars with more than 40,000 clients in 100+ countries around the world.
The team is focused on driving product growth through better experiences across the broad car buying spectrum. Our team curates user experience, focusing on world class design tailored towards the new age car buyer, through user-driven insights and collaborative yet innovative execution strategies geared towards winning customer loyalty and satisfaction.
Sr Manager - Experience Design - Ellucian
Principal - Experience Design - Microstrategy
Manager - Experience Design - Marriott International
Consultant - User experience architect - Macy's & Bloomingdales Federated Systems Group
Consultant - User experience architect - Chick-Fil-A
Associate Manager/experience design architect/Project Manager - Progressive Insurance
Lead/Manager user experience architect - GE Energy
Adjunct Professor - Maryland Institute College of Arts
Member - Design leadership forum - InVision
Product design lead - Medicine technology Innovation center (JHTV) - Johns Hopkins University
User Experience Design - Course instructor - General Assembly
Clients / Partners
Here is a partial list of clients and partners I have engaged with in the past
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